Customer CareHere at Kiwiglow we take our products seriously and we take you seriously. We use the utmost care to ensure all our products come to you in perfect condition.
Things do happen in transit and in unforeseen circumstances, so please always reach out to our customer care with any issues. We are here to help resolve any undesirable experience you may encounter.
With all our products being raw and natural and each creation having their own specific fragrance, not everyone is going to resonate with all of them. Some are very earthy and others have a strong floral note. Please reach out once again if you are not 100 percent satisfied with your purchase and we will endeavor to find something more suitable for your needs.
Thanks so much, we are very grateful for your support.
The Kiwiglow team.
Wholesale InquiriesIf you are a wholesaler interested in carrying Kiwiglow in your store, please contact firstname.lastname@example.org with “Wholesale” in the subject line.
Information we collectThe personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your informationWe use the information we collect in various ways, including to:
- Provide, operate, and maintain our webste
- Improve, personalize, and expand our webste
- Understand and analyze how you use our webste
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Note that kiwiglow.com has no access to or control over these cookies that are used by third-party advertisers.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of
personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights,
please contact us.
GDPR Data Protection RightsWe would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s InformationAnother part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
kiwiglow.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Payment Methods– Credit / Debit Cards
– Offline Payments